Privacy Policy
Effective Date: September 12, 2024
Mamma Mia llc. DBA Fuhgeddaboudit Wine Bar and Lounge (“we,” “our,” or “us”) respects your privacy and is committed to protecting the personal information you share with us through the use of our A2P 10DLC messaging service. This Privacy Policy explains how we collect, use, and safeguard your personal data when you opt-in to receive appointment confirmations, reminders, and special offers via SMS or MMS messaging.
1. Information We Collect
When you opt-in to our A2P 10DLC messaging service, we may collect the following types of information:
Phone Number:Required for sending SMS or MMS messages. Name and Appointment Details:For personalized appointment confirmations and reminders. Message Content:The content of SMS/MMS messages sent to or received from you, including confirmations, reminders, and special offers. Opt-in/Opt-out Preferences:Your consent and opt-out status regarding our messaging services.
2. How We Use Your Information
We will use your information for the following purposes:
Appointment Management:To confirm, remind, and update you regarding scheduled appointments. Promotions and Special Offers: To send you occasional promotional messages and special offers. Service Improvements:To monitor and improve the quality of our messaging services. Legal and Regulatory Compliance: To comply with applicable laws and regulations regarding SMS marketing and customer communications.
3. Opting In and Out of Messages
Opt-in:You must explicitly opt-in to receive messages from us. This can be done by providing your phone number and consent during appointment scheduling, filling out a form, or replying to a confirmation message. Opt-out:You can opt out of receiving messages at any time by replying “STOP” to any SMS message you receive from us. Upon receiving your opt-out request, we will immediately cease sending messages unless you later opt back in.
4. Data Security
We take appropriate technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. These measures include encryption, secure servers, and access control procedures. However, please be aware that no transmission of data over the internet or mobile networks can be guaranteed to be completely secure, and we cannot ensure or warrant the security of information you transmit to us.
5. Information Sharing
We do not sell, rent, or otherwise share your personal information with third parties for their marketing purposes. We may share your information in the following cases:
Service Providers: We may share your information with trusted service providers who assist us in delivering the A2P 10DLC messaging service (e.g., messaging platforms, SMS aggregators) Legal Requirements: We may disclose your personal data to comply with any applicable law, regulation, legal process, or government request.
6. Retention of Data
We will retain your personal data only for as long as necessary to provide the services you have requested, comply with our legal obligations, resolve disputes, and enforce our agreements.
7. Your Rights
You have the following rights regarding your personal information:
Access: You can request a copy of the personal data we hold about you. Correction: You can request that we correct any inaccurate or incomplete information we hold about you. Deletion: You can request the deletion of your personal data under certain circumstances, such as when you no longer use our services. Restriction: You can request that we limit how we process your data in certain situations.
To exercise any of these rights, please contact us at [email protected] 1-951-457-6434.
8. Children's Privacy
Our A2P 10DLC messaging service is not intended for use by individuals under the age of 18. We do not knowingly collect or solicit personal information from minors. If we become aware that we have collected personal data from a minor without verifiable parental consent, we will delete that information.
9. Changes to This Privacy Policy
We reserve the right to modify this Privacy Policy at any time. If we make any significant changes, we will notify you via SMS, email, or through a notice on our website. Your continued use of the messaging service after such changes indicates your acceptance of the updated Privacy Policy.
10. Contact Us
If you have any questions or concerns about this Privacy Policy or how we handle your personal data, please contact us at:
Mamma Mia llc. DBA Fuhgeddaboudit Wine Bar and Lounge
1-951-457-6434
36250 Hidden Springs Road STE B
Wildomar CA 92595
United States